Riffre Technology Services Private Limited respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect:
- Name.
- Company name.
- Email address.
- Phone number.
- Billing information.
- IP address.
- Browser and device information.
- API usage logs.
- Account activity.
- Customer support communications.
Information Processed Through Our Platform
Customers may process business messaging data through our platform.
We process such data solely for providing our Services and do not claim ownership of customer data.
How We Use Information
We use information to:
- Provide Services.
- Verify accounts.
- Process payments.
- Improve platform performance.
- Detect fraud.
- Ensure platform security.
- Respond to support requests.
- Meet legal obligations.
Data Retention
We retain information only for as long as necessary to provide Services, comply with legal obligations, resolve disputes and enforce agreements.
Security
We implement appropriate technical and organizational measures designed to safeguard information against unauthorized access, disclosure, alteration or destruction.
User Rights
Subject to applicable law, users may request:
- Access to personal information.
- Correction of inaccurate information.
- Deletion where legally permissible.
- Restriction of processing.
- Data portability where applicable.
Third-Party Services
Our platform integrates with third-party services, including the WhatsApp Business Platform. Their privacy practices are governed by their own policies.
Children’s Privacy
Our Services are intended for businesses and are not directed toward children under 18 years of age.
Policy Updates
We may update this Privacy Policy from time to time.
Contact
For privacy-related requests, please contact:
Riffre Technology Services Private LimitedO-339, 3rd Floor, JMD Megapolis
Sector 48, Sohna Road
Gurgaon, Haryana, India